Privacy Policy
Effective Date: January 20, 2025
At Afiya Essentials, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.
- Information We Collect
We may collect the following types of information from you:
1.1. Personal Information You Provide:
Contact Information: Name, email address, phone number, and shipping/billing address.
Account Information: Login credentials for your account.
Payment Information: Details you provide to process transactions (e.g., credit card details).
Other Information: Data provided through forms, surveys, or customer support inquiries.
1.2. Automatically Collected Information:
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent on the site, links clicked, and referring/exit URLs.
Cookies: Information gathered through cookies and similar tracking technologies (refer to our [Cookies Policy](insert link to cookies policy)).
1.3. Information from Third Parties:
We may collect information from third parties, such as social media platforms, analytics providers, or payment processors.
- How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders, including payment and shipping.
To provide customer support and respond to inquiries.
To personalize your shopping experience.
To send marketing communications, newsletters, and promotional offers (with your consent).
To analyze website performance and improve our products and services.
To comply with legal obligations, such as fraud prevention and regulatory requirements.
- Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:
Service Providers: Companies that assist with payment processing, order fulfillment, website hosting, and analytics.
Legal Compliance: When required by law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
- Your Rights
Depending on your location, you may have the following rights under applicable privacy laws:
Access and Correction: Request access to the personal information we hold about you and correct inaccuracies.
Data Portability: Obtain a copy of your data in a machine-readable format.
Erasure: Request that we delete your personal data.
Restriction of Processing: Limit how we use your data in certain circumstances.
Opt-Out: Withdraw consent for marketing communications or certain types of data processing.
To exercise your rights, contact us at [Insert Email Address].
- Data Security
We implement robust security measures to protect your personal data against unauthorized access, disclosure, or destruction. These include encrypted connections (SSL), secure payment gateways, and access controls.
- Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
- Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
- International Data Transfers
If you are located outside [Insert Country], your information may be transferred to and processed in countries with different data protection laws. By using our website, you consent to such transfers.
- Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we become aware of such data, we will delete it promptly.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the “Effective Date” updated accordingly.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: afiyaoud@gmail.com